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Xm Radio has no signal?

Discussion in 'Trucking Electronics, Gadgets and Software Forum' started by Richter, Jul 1, 2014.

  1. Jul 1, 2014 #1
    Richter

    Richter Road Train Member

    4,090
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    Feb 13, 2012
    Philadelphia Pa
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    Hi guys,

    I just bought a 2010 T660 with a the kenworth built in xm radio (yes kenworth, not kenwood) It has the antenna installed on roof. I can tune the channels, but all say "no signal". Any tips for fixing this before i rip apart the dash trying to find a bad connection? How do I pull the radio out to see if its connected in the back?

    Thanks


    Ps,...on an unrelated note, (i dont want to start several threads about my t660) Is there a trick to getting the arm rest to swivel behind the seat? The driver is stuck forward and the passenger is stuck behind it.
     
    Richter, Jul 1, 2014
    Richter, Jul 1, 2014
    #1
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  3. Jul 1, 2014 #2
    DirkSteel

    DirkSteel Light Load Member

    232
    176
    Jul 5, 2013
    50 states/Many countries
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    Did you attach service to that radio? They don't come with XM service. That's the first thing I thought of since you didn't mention having signed up for service.
     
    DirkSteel, Jul 1, 2014
    DirkSteel, Jul 1, 2014
    #2
  4. Jul 1, 2014 #3
    STexan

    STexan Road Train Member

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    Oct 3, 2011
    Longview, TX
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    Sounds like the antenna coax is bad or the antenna coax plugged in the back of the radio is not seated fully. If you've only tried the radio while parked on the north side of a large building or in a shop, you will get this as well.
     
    STexan, Jul 1, 2014
    STexan, Jul 1, 2014
    #3
  5. Jul 1, 2014 #4
    Richter

    Richter Road Train Member

    4,090
    1,700
    Feb 13, 2012
    Philadelphia Pa
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    I have not signed uo for service yet, but the preview channel should play and it should get service without subscription.
     
    Richter, Jul 1, 2014
    Richter, Jul 1, 2014
    #4
    chalupa Thanks this.
  7. Jul 1, 2014 #5
    Richter

    Richter Road Train Member

    4,090
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    Feb 13, 2012
    Philadelphia Pa
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    i moved around the lot lol. I also drove from tulsa to joplin. Do you know how to get the radio out so i can chk the connection?
     
    Richter, Jul 1, 2014
    Richter, Jul 1, 2014
    #5
  8. Jul 1, 2014 #6
    STexan

    STexan Road Train Member

    14,963
    29,153
    Oct 3, 2011
    Longview, TX
    0
    They can be gotten out. If you have a newer truck, look through all the truck manuals and look for the radio manual bag. It may have a special radio removal tool that you press in from the front of the radio and allows the radio to be "pulled out" to access the rear of the radio.

    Are you sure the truck has a factory install antenna? You'll find out if you can't find the antenna coax connector in behind the radio

    [​IMG]
     
    STexan, Jul 1, 2014
    STexan, Jul 1, 2014
    #6
  9. Jul 1, 2014 #7
    Richter

    Richter Road Train Member

    4,090
    1,700
    Feb 13, 2012
    Philadelphia Pa
    0
    The manual doesn't cover radios lol...It just warns about not not being distracted by it while driving. Left has a radio antenna (that does work) and right has a black plastic bunp about the size of an xm antenna, so i believe it is factory installed.
     
    Richter, Jul 1, 2014
    Richter, Jul 1, 2014
    #7
  10. Jul 3, 2014 #8
    DieselDog81

    DieselDog81 Medium Load Member

    415
    213
    Apr 7, 2012
    Between here and there
    0
    The new W9s with the artic package are having satellite connectivity issues, so you may be having the same thing... any good KW dealer should know about it. All they do is move the antenna out to the mirror brackets and it works great from then on
     
    DieselDog81, Jul 3, 2014
    DieselDog81, Jul 3, 2014
    #8
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