VIN check w/ manufacturer for warranty work?

Let me know when you find out. I wish I had my trucks service records.

 

Every dealer can look up the records of the truck through the vin, but some who I dealt with in this area refused, they said it could not be done because they were too lazy to do it. I refuse to buy parts and service from them no matter how much I need them.

You can also get the original order and spec sheet.

 

Prime has the service records because Prime did the work. I have done work on my truck and could give you all the records for every little thing I did. A dealership couldn't tell you a thing I have done because I don't tell them or get any work done at a dealer.

 

I was at a Freightliner in Iowa and the service writer said my truck had been there before when he ran my VIN. I asked what it was in there for. Was just a door handle needed tightening. Funny thing is,.. the same door handle is currently loose. LOL

Not sure if they can look up all dealer records. But,.. if the truck was ever at that particular dealer for repairs, they will have a record of it. Warranty or not.

Hurst

 

The dealership might not have access to the complete service history of a truck unless the service was done at that dealership, or an affiliated one. What they should have access to, via the manufacturer, is if there were any warranty claims. So, even if the service was performed by an in-house shop, any warranty claims would have been processed through the manufacturer. The same applies to the engine (and I assume the transmission and rear ends). When I bought my truck I got a signed release from the current owner which I forwarded to Freightliner and Detroit to release all service and warranty information to me. It was important enough for me that I passed on one truck because I couldn't get the info and another one because of what I found out from Detroit. I wouldn't buy a truck, especially if it has fairly high mileage, without going through that step.

If you end up buying a truck from a dealer (which I did) you may want to get the warranty searches done at a different dealer (which I did) just to be sure they're being completely honest.

 

Not4hire explained how it works very well.