The Lumper “experience” from my perspective, what's yours?

Discussion in 'Experienced Truckers' Advice' started by Lennythedriver, Jan 18, 2023.

  1. Lennythedriver

    Lennythedriver Road Train Member

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    One of my biggest pet peeve’s in this industry is the lumper business. And it’s not just the ripoff business as a whole. It’s that many of these outfits take the disrespect of your time to a whole new level.

    I never understood one aspect of dealing with the lumper that happens all too frequently. You arrive at the receiver, and you’re excited because within 15 minutes or so you’re assigned a door. Then you get really excited because you feel the truck being unloaded within about 30 minutes. You think YES today I’m lucky…Then you get the bill for the lumper and you pay it. They send you back an electronic receipt few minutes after that they received your payment and you think you’ll be out of here in a jiffy….Fast forward to, sometimes 3+ hours later you’re still sitting at the door. Waiting for them to sign off on your paperwork. Finally growing impatient, you walk inside only to be greeted by some usually extremely rude, snot nose little punk. That asks you, “was your light green yet“. Now I understand they sometimes need to go through the inventory. But in my last situation we’re talking about three pallets. I don’t know about you but I could pretty much check the inventory on three pallets in a matter of a couple minutes or less. Not to mention when you go in to ask them this dreaded question there’s four or five of them standing there usually smoking, laughing giggling and carrying on. This is when my drill sergeant mentality wants to kick in and start barking out orders of, “well go check it in and sign off the paperwork, what are you doing right now?” But if you try to say anything like this, this is where you get a rude awakening of how much you’re actually respected being a truck driver. They will make you wait twice as long at that point. What’s your only recourse? Leave a bad review? Let them ruin your entire day that can trickle into your entire week, sleep, home time and everything else. Just so they can maintain “power” over you.
     
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  3. Kenworth6969

    Kenworth6969 Road Train Member

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    You should have walked back in there and told lumpers YOU now need an EFS check for $300 for wasting my time.
     
  4. nredfor88

    nredfor88 Road Train Member

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    You can’t fix an hourly lazy person. And you can’t make a corrupt service like lumpers lose a contract when they are giving the largest kickbacks to the receiver for the contract, and the receiver is delighted.
     
  5. Long FLD

    Long FLD Road Train Member

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    From what I’ve been told the people pulling the pallets off aren’t the ones who verify the count. They pull it off and know how it needs to be broken down. That’s when you get your bill a lot of the time. Then once they break it down there’s a person or a couple people that check and sign off on the count. At least that’s what I was told at one notoriously slow place we go to. But I don’t mind going there. It’s easy money for me and I usually get an 8 hour break in. The last time I was there in November I got into a door 45 minutes before my 1:30am appointment. The truck didn’t start shaking until about 6:30am. It was 9:30 when I was leaving, so an extra $600 on top of the rate going down there.
     
  6. Capacity

    Capacity Road Train Member

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    Usually the brother in law of the shipping supervisor operating the swindle service running the shake down scheme.
    I remember when slip sheets first came out and nobody had the clamp machines to pull them back , instant floor load.
    Don't get me started , small wood at Sysco gimme a break.
     
    Last edited: Jan 18, 2023
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  7. tscottme

    tscottme Road Train Member

    I have seen this situation many times. I assume they are short-handed, like most employers. It's probably a matter of the people in charge of checking your paperwork are being used to unload freight. Or the person unloading the trailer stacks freight in one area and the checker will check it eventually. I look forward to unloaders/loaders being replaced by robots. I have already once picked up a load that was loaded at a robot warehouse. It was Niagra Water in Brigham City, UT. The call box at the front gate connected you to some remote call center. I believe the only human on the property, beside truck drivers, was one yard truck driver. It was fast and easy. Robot forklift robots is a thousand times easier than robot truck trucks.
     
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  8. Allow Me.

    Allow Me. Trucker Forum STAFF Staff Member

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    Lumpers, a necessary evil, I always say. I will say the system has greatly improved over the years compared to the 70's/80's. I've been to consignees that know I'm coming, they get paid by the broker and I basically don't have to deal with them. But you have to understand, most warehouses have their own system to store the product. And most just have 1 or 2 guys verifying the inbound product. So the lumpers unload it, it sits there on the dock until the verifier comes over, and is in no hurry to get the paperwork to the cute little blond behind the bullet proof glass, right ? And also, you're just 1 of 50 trucks or more coming in today, 1 of 50 drivers crying big tears, bothering them etc. (just telling you from their point of view)
     
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  9. Stringb8n

    Stringb8n Road Train Member

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    Well that is true I guess. But what happened to pay the lumper fee or unload it yourself? Sometimes, case in point the OP post, he could have unloaded and broken down the pallets probably a hell of a lot faster than 3 or more hours. I get they will say "oh you can't use our equipment", but with 3 pallets they could have at least set them on the dock and offered the OP to do it himself and save himself some time, if he wanted to do that at least.
     
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  10. Long FLD

    Long FLD Road Train Member

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    Not many places will let you on the dock since Covid. The few places that I go to it’s not even an option to pull it off yourself and break it down.

    There was a place last year, I can’t remember where, but they would let you do it yourself but you got a set amount of time per pallet and if you fell behind they would take over and finish it. But I don’t remember it taking too long. I want to say it was Martin Bros in Cedar Falls IA but I’m not for sure on that.
     
  11. Stringb8n

    Stringb8n Road Train Member

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    A whole trailer I wouldn't wanna do that, maybe not even 3 pallets if they had a lot of small boxes on them. But it is nice to have the option when it would suit you to get in and out quicker. But I suppose I understand the point about covid.
     
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