TA stole my rewards

What was the explanation for losing your points?

 

The rules
Expiration of UltraONE Points
1. UltraONE Points, and any special offers or other rewards of any type existing in a member’s account, will automatically expire if no activity is recorded on an account for a period of 180 consecutive calendar days, and the members account status will then be set to inactive. Activity is defined as a Certificate being printed or UltraONE Points being added via a qualifying purchase. In order to earn and redeem UltraONE Points, an account must be active. An account can be reactivated by contacting UltraONE toll-free at 1-800-632-9240.
2. UltraONE Points will automatically expire if not redeemed within twenty-four (24) months from the date of issuance.
You have to agree to this to receive a card.

 

Unfortunately it's use them or lose them.
You lose them if your account has been inactive for 6 months.

 

I understand being upset, but don’t whizz on them because you didn’t follow/read the rules. They didn’t steal anything, they followed the program.

 

He saved his points for a few years.

Looks like they started disappearing after 24 months.

 

I feel the pain.
Years ago I cashed in points for a dezl GPS.
Last year? I thought I might use some more accumulated points and found out they(stamart) had been purchased by pilot/flying J and no longer accepted the old rewards...
Oh well, easy come easy go.

 

Kinda like their new shower rules. We can only get 1 shower credit per day. Even if you buy fuel two time buying 60+ gallon.

 

Or just go to love's. Before I got sick. I was platinum level and had unlimited showers/refills.