I am a former dispatcher for a small tow truck company and I must say it is difficult for a dispatcher to give all of the good loads to certain drivers and remain efficient. Dispatching is kinda like shooting pool; whereas, the position of the cue ball after the shot is just as important as the shot itself. I do not know all of the facts of your husbands situation at his company, but I can tell you that from the dispatchers stand point that the situation changes second by second. The company that I presently work for hauls mostly building materials, and coils on flat-beds and some roll-tites. Almost all of our loads have an appointment for receiving and I must say that it would be almost impossible for my dispatcher to favor a driver. My companies success is hinged on the dispatcher catching a reload for the driver so as not to have that truck rolling empty. A dispatcher knows what drivers that they can count on and ones that they cannot, and this will naturally result in the good driver getting the good loads. A good driver is more than just a person that doesn't run into anything. If a driver cannot manage time and keep within the hours of service guidelines they will unfortunately get the crappy loads. I think every dispatcher should have to go on a ride-along and every driver should have to spend a day with the dispatcher. If your husband and the dispatcher have bad blood, I would recommend that he seek other employment or speak to upper management. It may come down to a it's him or me situation. I hope this helps!
So how does one deal with dispatch that only give good runs to those who pay him?
Discussion in 'Questions From New Drivers' started by truckers redneck wife, Mar 22, 2014.
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Lepton1, TripleSix, Aminal and 1 other person Thank this.
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I have no problem with dispatch that favors a driver for better runs if the driver works harder than the next guy.
I bust my but at work and dispatch knows they can count on me when they need me , the runs less desirable I bust out as quick as possible so I can move on and they know that too.
I don't always get all the gravy runs but I get more good runs than the guys that whine and complain and take too much time to get things done.
Consequently I make more money than the slow pokes and whiners that aren't willing to work at their jobs. -
The big bonus to the middle management of these cpm companies is the kickback. It happens all the time. I surprised more people are not aware of it.
Why do you think people gravitate to dedicated accounts in these companies; it is easier to grease the wheels when you have just one planner or dispatcher to grease. Dedicated accounts do not guarantee more freight. They often have less freight but now you have one path to grease or brown nose. OTR is harder to get the grease to the right wheel.
Upper management knows, and to a certain extent discourages it. That is why companies often dispatch with driver codes or truck numbers. Some companies have written policies and even signs up in dispatch discouraging gratuities. All this is just a facade. They know what happens and couldn't care less.
truckers redneck wife Thanks this. -
Big difference between gift cards and given dispatch a cut of what your making.
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You mean one is graft and the other is gift wrapped graft?
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Play dirty. Tell him to treat you right or you'll report him to the IRS for tax evasion.
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Im all about "honest bribery" lol. Gotta Spend it to make it. Unless he wants so much it's not worth it. I always try to grease the gears at jobs. No different than the guy that always brings the boss donuts and coffee at the office and convienently always gets good raises. AMERICA!
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Showing your appreciation in a seasonal fashion or on special occasions is one thing. Paying to get a good load, or even any load at all, is quite a different animal. I've got no problem tipping service people (the above mentioned garbage men, for example). This is quite a few steps removed from that, and calling it the cost of doing business is somewhat accurate, but only insofar as that particular company culture goes. Personally I find the practice of a salaried employee (dispatcher) demanding payment on the side to do what he is already being compensated for, to be underhanded and intolerable. If an employee of mine did such, he'd be fired as quickly as I could verify it was happening, and with extreme prejudice. The drivers paying in to that scam would also be coming in for some very unpleasant scrutiny as well.
There are a thousand other places out there, and with a CDL and a clean MVR, it's your pick. Don't settle for less or put up with something you can't or won't tolerate. Why would you deal with that stress? If you determine that such a practice violates your sense of ethics, or does not do well in a simple cost/benefit analysis, move on. I've done such before, and I'll do it again.Y2K Thanks this. -
Totally playin'. I just could NOT, not say that. -
I mean, this is America..."good enough" is basically our motto, otherwise known as "cutting corners", or "crappy work". We need to hold people accountable for being lazy and greedy.
Was just reading a business guide about findinggood employees...was the most delusional thing Ove ever read in my life. Did you know that complaints are a sign of a bad worker? Or that people who don't do work they aren't paid for are secretly ruining your company? Neither did I! And what's the solution to employees who don't like being abused! "If they have one foot pit the door, might as well put them outside"...AKA "constructive dismissal"...make them so miserable they go away.
And we wonder why our economy is taking, with such intelligent people leading our businesses...
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