Scott's Fertilizer in Marysville, WA

I've done 5 or 6 loads out of here and I think only 1 went smoothly, in and out in about 2 hours. Most other ones took 4-5 hours. Here's a short list of problems I've had with them:

1. Couldn't find the order. I had a PU # and the lady said it's not valid. Called the broker, who called them and verified it's valid. Lady still said it's not valid. This went back and forth a few times for about an hour until she somehow found it. This happened on 2 different loads.

2. Overloaded me twice. First time was supposed to be 47k but I got 49k. I could still scale that legally so I didn't make a big deal out of it but I was pissed because I usually charge a premium on anything over 48k. Second time I was supposed to get 42k but got 55k instead. Went back to Have 3 pallets removed (about 4300 lb each) but they only removed 2. This time I made a big deal out of it because I was tired of their BS. I almost gave the load back but the broker threw on an extra $100 for me to take the extra pallet.

3. They sent me to the wrong store once. Got there and they had no idea about any shipment. Spent 2 hours waiting for them to figure it out. Turns out it was a store about 10 miles away.

I also noticed that none of the brokers that I did the loads through will work with them anymore. I think they were causing huge headaches for them as well. The last load I did the broker even told me they are a brand new customer and were having a very hard time covering these loads.