Samsara ELD issues

Enter your truck number to select your vehicle,you can add trailer number and trip number also

 

Your company will either have to find your truck, which will be coded with random letters and numbers on their end, or they will have to call Samsara to have them activate the box. If you call Samsara, tell them the vin and such they will confirm it is "attached" but not "enabled" on the system. I worked for a company that did not understand this, they ultimately had to call. Company should be able to enable in the app themselves but if not will have to call Samsara to get it completed. Its a simple call, though.

 

I could be wrong then in my previous post. Did not read further before quoting, my bad. Hmm. Are you logged into the ELD on a tablet as well that is inside the truck?

 

I would try removing the app,then download it again.It has to connect to your company,seems like its not doing that.Someone in your company has it on their computer,they might have to add you to the system.

 

That sounds like the issue I had. Two boxes exactly, both with solid green light. I ended up having to call myself, then the company called when I told them what Samsara told me. Make sure though when they finally get it where you can pull your truck number up and connect that it lists your truck. Mine at first somehow listed a trailer. Can't drive a trailer.

 

Samsara is easy to use,one thing,when you take a 34 or put your truck in the shop,click on Go Off Duty and Sign Out.
If a mechanic or someone moves your truck and you are not signed out,the time will go on your log and you will have to edit it out.