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Roadside repair companies

Discussion in 'Ask An Owner Operator' started by 4wayflashers, Feb 20, 2022.

  1. Feb 20, 2022 #1
    4wayflashers

    4wayflashers Road Train Member

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    Mar 14, 2014
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    Being new to the O/O world it occurred to me that I would not know who to call for roadside assistance. I was an company driver for years so I always called my company and let them decide. One time on a busy holiday weekend I was told by the company to go ahead and call a nearby mobile truck repair but it was an area I knew and it was a brake chamber so the decision was simple.

    Is there a network or some type of nationwide mobile repair hotline number for trucks like AAA has for cars but for trucks?

    I know TA/Petro and loves can repair a tire but what if its something else, also they are not on every corner in some parts of the country

    Also, my truck is under warranty so how would that play into it? International/ Cummins

    TIA
     
    4wayflashers, Feb 20, 2022
    4wayflashers, Feb 20, 2022
    #1
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  3. Feb 20, 2022 #2
    062

    062 Road Train Member

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    Oct 20, 2013
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    062, Feb 20, 2022
    062, Feb 20, 2022
    #2
    Big Road Skateboard and 4wayflashers Thank this.
  4. Feb 20, 2022 #3
    4wayflashers

    4wayflashers Road Train Member

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    4wayflashers, Feb 20, 2022
    4wayflashers, Feb 20, 2022
    #3
  5. Feb 20, 2022 #4
    brian991219

    brian991219 Road Train Member

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    Lords Valley, PA
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    This is a new service but it comes from a great company with a long history in the road service sector. Their parent company is ArcBest, same company that owns ABF Freight, Panther Expedite and Fleet Net (which has been providing heavy duty road service management to fleets for decades).

    The search tool is free for the truck owner and they do work with owner operators as well as fleets.

    ServiCase | Towing Service & Truck Breakdown Management System
     
    brian991219, Feb 20, 2022
    brian991219, Feb 20, 2022
    #4
    Otr Traveler, Banker and 4wayflashers Thank this.
  7. Feb 20, 2022 #5
    RedForeman

    RedForeman Momentum Conservationist

    4,875
    22,138
    Jan 30, 2011
    0
    truckdown.com is similar to ntts linked by 062. It's worth being aware those cost money to be listed in them, so aren't complete lists by any stretch. Google search works best for me, and usually includes some reviews. Like any other Google review, usually it's unhappy people that have time for that, so take negatives with a grain of salt. Especially when you can read it and just tell whoever posted it was out of their mind in the first place.
     
    RedForeman, Feb 20, 2022
    RedForeman, Feb 20, 2022
    #5
    Siinman, D.Tibbitt, brian991219 and 2 others Thank this.
  8. Feb 20, 2022 #6
    omardten

    omardten Bobtail Member

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    On I-phone there is an app I use called Breakdown
     
    omardten, Feb 20, 2022
    omardten, Feb 20, 2022
    #6
    4wayflashers Thanks this.
  9. Feb 20, 2022 #7
    North Pole Nightmare

    North Pole Nightmare Heavy Load Member

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    Truck Down App,I had to use it 2 times.
     
    North Pole Nightmare, Feb 20, 2022
    North Pole Nightmare, Feb 20, 2022
    #7
    4wayflashers, D.Tibbitt and Siinman Thank this.
  10. Feb 20, 2022 #8
    LoneRanger

    LoneRanger Road Train Member

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    Jun 3, 2018
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    Google search. I always read the negatives reviews. To understand if it’s a service issue or id10t issue.
     
    LoneRanger, Feb 20, 2022
    LoneRanger, Feb 20, 2022
    #8
    4wayflashers, D.Tibbitt, JoeyJunk and 2 others Thank this.
  11. Feb 20, 2022 #9
    Big Road Skateboard

    Big Road Skateboard Road Train Member

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    May 2, 2021
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    NTTS is the largest, but always use Google to check reviews. Nobody else comes close
     
    Big Road Skateboard, Feb 20, 2022
    Big Road Skateboard, Feb 20, 2022
    #9
    4wayflashers, D.Tibbitt and Siinman Thank this.
  12. Jul 2, 2022 #10
    Heaveninamoment

    Heaveninamoment Light Load Member

    203
    241
    Oct 16, 2018
    Milky Way
    0
    Heaveninamoment, Jul 2, 2022
    Heaveninamoment, Jul 2, 2022
    #10
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