Reciever damaged reefer trailer, now what?

Discussion in 'Ask An Owner Operator' started by Beaver9, Apr 16, 2022.

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  1. Apr 16, 2022 #1
    Beaver9

    Beaver9 Heavy Load Member

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    Last night, the receiver damaged my reefer from the inside. It was in the middle of the night. They finished unloading. I closed the empty trailer and left. I was really tired last night.

    There is damage to one wall. There is no hole through. But there is bulge and the crack.
    Hopefully, I'm going to deal with their insurance not mine. I don't want any claims on mine. I have Great West. ####. And I just talked here about the Great West coverage.

    I don't want to lose my customers in the meantime. Shops are closed. Of course, it happens on the Easter weekend. Already, I informed one broker since I know the shipper inspects reefers throughly and write reports on it. I'm about to inform another broker as well.

    I was thinking of doing some patch up myself. But then I stopped myself. Insurance probably can't have someone else do work on it before?
     
    Last edited: Apr 16, 2022
    Beaver9, Apr 16, 2022
    Beaver9, Apr 16, 2022
    #1
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  3. Apr 16, 2022 #2
    H3R3T1C

    H3R3T1C "Question Everything"

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    If you can patch it, patch it. Never use your insurance if you don't have to. If you do, you're going to pay for it many ways not just the fix

    Post pictures, lets see what you got.
     
    H3R3T1C, Apr 16, 2022
    H3R3T1C, Apr 16, 2022
    #2
    Beaver9, Magoo1968 and ibcalm19 Thank this.
  4. Apr 16, 2022 #3
    ibcalm19

    ibcalm19 Road Train Member

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    The nature of our business. I'm going to through a twist it. Maybe the shipper could have done it. I've been through it before myself. The shipper actually tried to repair it with sheet metal. I'm like when you do damage you have to let the person know not take it upon yourself a do a repair the wrong way :eek::rolleyes::mad:. Hopefully it works out for you.
     
    ibcalm19, Apr 16, 2022
    ibcalm19, Apr 16, 2022
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    H3R3T1C Thanks this.
  5. Apr 16, 2022 #4
    kay_ray

    kay_ray Medium Load Member

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    Receiver is not going to take responsibility. Once you left their property its a done deal . You should've hoped in and checked as you should after every unload . Get it fixed out of pocket it wont cost you more than 500-800$ for a good patchwork . Live and learn
     
    kay_ray, Apr 16, 2022
    kay_ray, Apr 16, 2022
    #4
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  7. Apr 16, 2022 #5
    GYPSY65

    GYPSY65 Road Train Member

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    I’ve seen several posts about cameras in the trailer
    Couldn’t you just open up. Mount a temporary camera in the corner and let them know you have done so
    Wouldn’t that a) give evidence what happened and b) make them a little more careful?

    I pull flatbed so no idea how that works
     
    GYPSY65, Apr 16, 2022
    GYPSY65, Apr 16, 2022
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    D.Tibbitt Thanks this.
  8. Apr 16, 2022 #6
    buddyd157

    buddyd157 Road Train Member

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    you think it was the receiver.....it could have been the shipper instead.....did you stay on the loading dock, watching it being loaded at the shipper?

    as someone else said, once you close the doors and leave, it's on you....(done deal)
     
    buddyd157, Apr 16, 2022
    buddyd157, Apr 16, 2022
    #6
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  9. Apr 16, 2022 #7
    wichris

    wichris Road Train Member

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    If it's an insurance claim they will pay for temporary repairs also if it's not usable.
     
    wichris, Apr 16, 2022
    wichris, Apr 16, 2022
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    Dino soar Thanks this.
  10. Apr 17, 2022 #8
    Beaver9

    Beaver9 Heavy Load Member

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    I won't be posting pictures since I sent them the same photos. I work for the same shipper at the end of the week, Thursday, Friday, Saturday. It happened when I was working for them. And there was no damage until Friday/Saturday. I noticed the damage in the mirror while driving since there is a big bulge and the crack on the outside of the trailer. I would notice it earlier since I walked around the trailer waiting to be unloaded. It's too big not to notice.
    I was loaded in the daytime. I was unloaded around 3am.
     
    Beaver9, Apr 17, 2022
    Beaver9, Apr 17, 2022
    #8
  11. Apr 17, 2022 #9
    Beaver9

    Beaver9 Heavy Load Member

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    I'm thinking about installing cameras. If you have cameras, what kind do you have inside your reefer? What kind on the outside?

    I'm going to invest and install it.
     
    Beaver9, Apr 17, 2022
    Beaver9, Apr 17, 2022
    #9
  12. Apr 17, 2022 #10
    Midwest Trucker

    Midwest Trucker Road Train Member

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    #### that must be pretty bad if you can see it from the outside. :\
     
    Midwest Trucker, Apr 17, 2022
    Midwest Trucker, Apr 17, 2022
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