Peterbilt dash freeze after recall fix

Discussion in 'Ask An Owner Operator' started by kay_ray, Apr 6, 2023.

  1. kay_ray

    kay_ray Medium Load Member

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    Jun 6, 2019
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    Does any of your new dashes are still freezing after peterbilt updated the software as the recall said. I called the infamous jx dealer and they want me to come back and charge me for diagnosis and possibly the whole dash replacement out of pocket . I just reported this to nhtsa . No way i am paying out of pocket for a failed recall fix. Video attached below
     
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  3. motocross25

    motocross25 Road Train Member

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    Overland Park, KS
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    Mine froze the whole dash display one time after the recall. I shut the truck off for 10 minutes and it cured it. Used to I had to do that a few times a week. Now every once in a while my fuel gauges freeze, but it ain’t worth it in my opinion to have em try to trouble shoot that. I just reset the trip meter after every fuel up and relay on mileage just in case. It’s a finicky system for sure. One of those “sounds good in theory” type scenarios if you ask me.
     
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  4. GreenPete359

    GreenPete359 Road Train Member

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    Driving my recliner
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    I would be pissed too. They forced these new electronic dashes on you, the least they can do is make them work
     
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  5. SmallPackage

    SmallPackage Road Train Member

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    Marion Texas
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    They actually didn’t force it on anybody. You really don’t need to buy it. Let that idea die with lack of sales. There are plenty of trucks without that nonsense up for adoption. Lol!
     
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  6. Long FLD

    Long FLD Road Train Member

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    I think mine has had one software update since the recall. I can’t remember. Last time I dropped it for a service I asked them to check for and install any updates that it needed while it was there.

    I remember before the recall there was at least one software update. Mine has been operating like it should but I’m having them check for updates whenever it goes for a service.
     
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  7. DixonM

    DixonM Medium Load Member

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    May 22, 2022
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    My dash doesn’t freeze but it flickers sometimes and also it will not dim sometimes
     
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  8. Ridgeline

    Ridgeline Road Train Member

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    Dec 18, 2011
    Michigan
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    Call Peterbilt, not the dealer and ask for someone in customer service to explain why you have to pay for something that was directly caused by a recall fulfillment, they should fix the problem with the dealer.
     
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  9. gokiddogo

    gokiddogo Road Train Member

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    Ontario Canada
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    Abandon the brand altogether.. practically a glorified freightliner at this point. Company doesn't listen to its customers and make that new dash AN OPTION, big strike against it for me. They must have forgotten those that buy hoods are a different crowd. Time will tell what the resale will look like, I guess. Perhaps some high tech outlaw will come up with something more suitable.
     
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  10. Long FLD

    Long FLD Road Train Member

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    If you’re familiar with the phase 2 GHG stuff then you’d see that they couldn’t simply just make it an option, it’s written into the regs that manufacturers must use technology to make things relatively tamper proof. Old engines can’t talk to the new dash so that makes engine swaps harder and more costly to pull off. If KW is going to keep making the W9 eventually it will have a digital dash also.
     
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  11. gokiddogo

    gokiddogo Road Train Member

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    The dash has what, exactly, to do with how emissions are controlled?
     
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