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Peterbilt 389 smartnav issues

Discussion in 'Peterbilt Forum' started by Yoshi470, May 9, 2021.

  1. May 9, 2021 #1
    Yoshi470

    Yoshi470 Bobtail Member

    6
    0
    May 13, 2020
    0
    Hello all, just picked up a 2018 389 and having smartnav problems and can’t get it to play anything from the radio on any form whether it’s am/fm, xm, Bluetooth etc...it keep says loading source and just keeps trying to load. Can’t even get static out of the speakers, nothing. I’ve tried to update the software with a usb with no luck and with wifi with no luck. Is this thing toast? And I’ve pulled the fuse and done multiple hard restarts on it as well and nothing will work!
     
    Yoshi470, May 9, 2021
    Yoshi470, May 9, 2021
    #1
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  3. May 9, 2021 #2
    Yoshi470

    Yoshi470 Bobtail Member

    6
    0
    May 13, 2020
    0
    FB40C328-6F84-4513-B4D2-670844ADDAAE.jpeg
     
    Yoshi470, May 9, 2021
    Yoshi470, May 9, 2021
    #2
  4. May 9, 2021 #3
    Wespipes

    Wespipes Road Train Member

    1,037
    1,815
    Jul 14, 2019
    0
    2 possible solutions for ya. I too have a 19' pete with the crap smart nav. 1st try to hold down the knob and the home symbol at the same time. Takes like 30 seconds and it'll completely restart the unit. This typically fixes any smartnav issues. If that doesn't work I'd disconnect the batteries for a few mins. If none of that works then I have no idea

    I see you've tried all this already. So idk I'm lost
     
    Wespipes, May 9, 2021
    Wespipes, May 9, 2021
    #3
    wingnut105 Thanks this.
  5. Oct 23, 2021 #4
    WreckedChef

    WreckedChef Bobtail Member

    1
    0
    Oct 23, 2021
    0
    This worked for my 2022 389... Thank you!!
     
    WreckedChef, Oct 23, 2021
    WreckedChef, Oct 23, 2021
    #4
  6. Mar 27, 2022 #6
    RAFA5664

    RAFA5664 Bobtail Member

    1
    0
    Mar 27, 2022
    0
    What worked for you ?
     
    RAFA5664, Mar 27, 2022
    RAFA5664, Mar 27, 2022
    #6
  7. Jan 27, 2023 #6
    Tntjarrell23

    Tntjarrell23 Bobtail Member

    2
    0
    Apr 29, 2022
    0
    I have the same problem with mine any one replaced with aftermarket yet . Please let me know I have rest it 100 times disconnected batters nothing works
     
    Tntjarrell23, Jan 27, 2023
    Tntjarrell23, Jan 27, 2023
    #6
  8. Oct 20, 2023 #7
    Jennyspete

    Jennyspete Light Load Member

    66
    45
    Apr 3, 2010
    ma
    0
    Wespipes. Thank you! The Smartnav in my 16 pete drives me crazy. It Grey's out the devices button so I can't connect my phone.
    Pressing the knob and home button fixed it. I'm so grateful.
     
    Jennyspete, Oct 20, 2023
    Jennyspete, Oct 20, 2023
    #7
  9. Nov 10, 2023 #8
    wrecker599

    wrecker599 Bobtail Member

    1
    0
    Nov 10, 2023
    0
    what radio did you swap out with and do you have any pictures?
     
    wrecker599, Nov 10, 2023
    wrecker599, Nov 10, 2023
    #8
  10. Jun 18, 2024 #9
    wingnut105

    wingnut105 Bobtail Member

    40
    24
    Oct 1, 2011
    Rowlett, Tx
    0

    ‘22 579. Smartnav frozen as described. Rebooted on the fly as instructed. Thanks!!!
    Note-Use both the knob and home button on the radio face and NOT the home button on the screen.
     
    wingnut105, Jun 18, 2024
    wingnut105, Jun 18, 2024
    #9
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