hey everyone as some of u guys know I haven't been able to find a job in a while with this economy. Well I've been doing side work helping friends move in to different houses. I gotta admit i like the job loading furniture and unloading. Well what i wanted to ask some of u guys is that.
1. What would someone have to do to turn this in to an actual business?
2. What kind of insurance is needed to become a household mover?
3. Would it be possible to start with let's say a 1 ton dually flatbed with a decent size enclosed trailer.
4. Also I'd like to start just doing local moves with in the state of Florida at first and then with growth extend further out, is that possible?
I pretty much wanna start out small and work my way up. I already have a few people that said they would lump for starting # $10 an hour no driving. So i would have help and not do it all myself.
So the main question that i'm asking u guys is that would be even possible and/or worth it to try with all the big movers and how can i forget Uhaul and the other truck rental companies?
And before i get all kinds of flack I'm not saying im gonna do it i just wanna research and go from there. so thanx in advance guys I look forward to see what y'all have to say
moving company question
Discussion in 'Ask An Owner Operator' started by fisher guy, Jul 30, 2009.
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Some things to consider. Insurance, advertising, hired help, vehicles, equipment, customers, capability, scheduling, etc. Do your employees get paid for doing nothing while waiting for a customer? Could you handle a move with a grand piano? Damage is a big problem in the moving industry. Can you do 3 large moves in the same day? You would need to start your business to co-incide with the new yellow pages book. Would you have storage available? I've been a mover and the biggest problem is scheduling. Showing up at the customers house at 8 am as agreed upon, and the customer is just waking up and has not begun to pack anything, really messes things up. Or arriving at his new residence and they don't have the key, so you are sitting there, knowing you still have another move scheduled.
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thanx Allow me for the response.
As far as the employees at first I'm thinking starting them out on a part time. With the economy the way it is there's a lot of guys and gals out there looking to earn an honest buck maybe paying them on a percentage or by the move basis.
Storage I'm looking at making deals with local storage facilities (there's a ton of them around here) kinda like i scratch there back they scratch mine.
I would be looking in to not only using a flatbed p/u with enclosed trailer, but also renting trucks from penske or ryder to cater to work loads.
As far as scheduling goes what would u recommend if there late or are not ready at time of the agreed upon appointment?
This isn't the final business plan just like a rough draft so tell me how it sounds so far I'm looking for all the help and advice that i can get thanx again -
The customer not being ready when scheduled messes things up, but, you are on the clock, so you are getting paid. But, like I said, if you have an afternoon move scheduled, and it is the last day of the month, you absolutely have to get that afternoon move completed. One of the biggest gliches I noticed when I hauled furniture was failure of the agent to follow up with the customer prior to moving day. The agent took the reservation, then dropped the ball. The driver shows up and the customer hasen't even started to pack. A good agent will visit the customer the day before and make sure he understands the importance of being packed and ready and also how to pack. Sometimes, the mover will pack for the customer( extra$$$).
Yeah, you can sub the storage out, but be advised anytime you handle the customers goods, there is a chance of breakage/damage. Less handling, less chance,right?
Part time help works, that's the norm in this business. Make sure you get and keep a good reputation. Do follow-ups with all customers. Word of mouth advertising is the best. And those people will be moving again someday,right? So you want them to remember you and give you their business. Do like real estate agents do and send out little calendars every year with your company name on it and lastly, be available for any customer complaints that may arise. -
Very good points Allow Me,
If I were to do this customer service would be my main concern. I would like to be right there for any questions or concerns. Like i said before I would like to start small 1 p/u and 1 trailer with the ability to rent trucks if need be. I'd like a couple of guys to work part-time for each move.
As far the follow up the day before the move and after the move is completed I would make sure I am the one that does it myself. When it comes to stuff like that I am a stickler for detail and honestly really don't trust to many people to do that for me. By the way I love the calender idea. I would also send Happy holidays cards during the holidays for the first year.
As far as packing I would offer a we pack/unpack service since we have a very large retirement community close by and I think that would be a big selling point.
I am curious though What are the different ways to charge? Monday I'm going to check out the local movers and get quotes to different areas to see what my local rates are. maybe someone can give me some ideas on how to charge???
thanx again
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I haven't been involved in moving for quite awhile, but, in Ca, All movers need a PUC permit which allows moving companies to charge a certain hourly rate if local. Long distance is charged by the weight/mileage. What is long distance? Not sure, could be over 200 miles or ? If you do long distance, you need to get paid for returning to home base empty. Use to be an overtime charge for Sunday/holiday moves, but it's up to you whether to charge it or not. So, you going to do it? Got a name picked out?
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Florida requires an I.M. license so I'm looking how to get that, it's pretty easy to get i hear. And due to where i live and the property i have i can set up shop with no problem at my house, dont even need a permit. Names I haven't even begun with not until I'm sure and start filling out paperwork.
The charging situation I'd like the hourly idea, U cant lose. But I'd still have to check in with the local moving companies to see if it meshes with the norm around here. As far as the weekend/holiday moves charging overtime, I know mayflower is still doing it I seen it last night while i was looking on there site.
I did a little asking around and a friend of mine is a licensed general consultant, he was telling me that he can help with my permits licenses and tax work if i decide to do this. So atleast I got a little help there. As for the time frame and if I'm actually gonna take the plunge I still need a lil more research I wanna know everything I can so I can build up a decent plan so i can take it to the bank. Im still trying to figure beginning Start-Up costs. any general ideas on that?
thanx again -
Well, just sit down with pen and pad and write down everything you will need to start. Vehicle, phone, permits/insurance, forms, equipment(pads, dollys, boxes,straps, ramps, etc.) Get buddy buddy with the local ryder/u-haul people, so, if necessary, you can just pop in and grab a 24' rental van if needed. Sometimes, people will call and want to get moved that very minute, such as a wife splitting from her abusive hubby, while he's at work, or a renter ducking out from the landlord. If you operate from your house, you'll save from having to rent a storefront. Just keep in mind, moving companies are a dime a dozen, but, YOUR moving company is going to be a cut above the rest and go the extra mile,right? You could offer something like customer packs/loads for a discount, and all you do is drive the van. Be creative and innovative!
The Challenger and FunkRider Thank this. -
thank u Allow me,
your awsome you helped me out big time so far lol -
I just got into this myself driving for a local sub company for United Carriers.
Do not even bother with a truck smaller than a 21ft box 5 ton truck with barn doors as roll up doors are not desirable. If you have to make two trips for a regular sized job you'll never make any money and not get moves done within time frames set in closing dates etc. Most are done at 12 so you need to be finished and out before then. Ideally you want a moving body with a big kickout over the cab, rear air suspension that dumps to improve loading ramp angle as some driveways can be steep with a flat at the top that puts the rear of the truck really high and mid-rear loading doors on both sides for side loading in tight spaces.
For 3 men + truck to move it's $155 CAD/hour plus %7.7 fuel s-chrg and then plus taxes. 3 men can do 8-10,000lb local load/unload in around 8 hours. So I'm sure you can beat that price and still make a lot of money. Don't assume you need big huge guys for moving. All of the guys I work with are all skinny and can put a full size couch on their back and walk it in the truck if they need to. Find 1 moving guy with 8+ years of recent moving experience as in steal him from a local chain company and pay him more than he makes now. Find a crew doing a move and watch, see who's in charge directing the other guys, that's who you want. Moving stuff in and out is not a big deal but wrapping, packing and loading the truck are VERY CRITICAL in making sure you don't damage anything, get everything in the truck and don't damage anything...oh I forgot don't damage anything as that is bad.
You need a supplier for boxes, stretch wrap, lots of tape, packing paper and don't use uhaul or any place that wants to see them to you for same price as self movers. 2 cubic ft, 3, 5, 2 part mirror/picture boxes and wardrobe boxes+rails etc. http://www.boxshop.ca/wardrobe-boxes-c-29.html
You'll need moving pads/blankets and skins http://www.cameronpackaging.com/premium_pads.html and make sure they stay dry because 200lbs of pads (barely enough to do a 3 bedroom house) will turn into 350-600lbs if they get damp/wet.
E-track straps (for inside a van body) with the spring loaded jaw mostly but you'll also need a few regular ratchet straps You need 4 wheel dollies of various specifications. You can make these if you get a good price on heavy duty caster wheels. They should be roughly 24x18x2 with two straps front and rear. Piano/hot tub skids are easy to build and you can stick a 4 wheel dolly under them with a thin friction material like rubber matts (same thickness as a bicycle tire inner tube) to keep the skid from coming off the dolly. Search google images for pictures of any equipment you could make but it should be made from heavy ply or hardwood. If you can find busted up shopping carts legally these use very high quality weight rated caster wheels.
People hate packing more than anything so if you can make an attractive deal for a pack, store (if needed) and move you make money from you are laughing. Middle aged women seem to be the best packers as long as you give them guidelines on how you want the boxes. They just sit around the house and chat along with the women customers. There are various ideas like a sea container, buy a cheap beat up looking one, fix it up so it doesn't leak in the rain (or high flood water) modify it with E tracks inside and you can drop (or have it dropped) in peoples driveways. Your crew or the customers can load it and it can be stored or stuck on any inter model trailer or rail car and dropped anywhere. If you load the needed equipment to unload in the container all you need to do is fly out rent a car, show up and unload. You can usually make great deals with moving companies or even freight companies close to the primary destination to fill an empty container so your dead head shipment gets closer to home for much cheaper.
Moving is a stressful time, people are not always easy to deal with especially when it comes to bill time.Last edited: Aug 1, 2009
The Challenger Thanks this.
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