Marketing

Discussion in 'Ask An Owner Operator' started by brainsurgeon, Jan 1, 2014.

  1. brainsurgeon

    brainsurgeon Bobtail Member

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    Happy New Year!

    I did a search on "marketing" not a single hit on the first page. I did the search for that reason alone to see if it would be upfront. Question for you guys that are experienced and successful owning a truck or trucks, why isn't marketing ever brought up and do you guys market yourselves beyond cold calling? I am intrigued by the complaints of struggling O/O's but I never see anything about marketing. Is marketing not a useful tactic in the industry with being the employer and employee? What methods do you use (website, packets, etc...)? I appreciate the feedback and good luck to all of you this year.
     
    blairandgretchen Thanks this.
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  3. blairandgretchen

    blairandgretchen Road Train Member

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    I know a guy who runs 5 trucks.
    He basically used the same business model of his first employer.
    He reloads from a steady but cheap place, if not - load boards and brokers.

    As I see it, marketing would be a waste, unless he was empty and on the potential client's doorstep , not States away unloading.

    Hasn't it always been a case of " Here's the freight - who wants to haul it?".
     
  4. fld

    fld Medium Load Member

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    Marketing is tough for a single o/o, because they have such a limited ability to move freight. And it is more often the case that the o/o needs freight to move (at that moment) rather than a shipper needs it moved and the o/o can service them. Unless it is something dedicated, or it is a very small shipper, I think they would rather deal with one phone call to a broker or a larger carrier.

    Small fleets often lease on to a bigger carrier because what they lose in the lease, they make up for by not having to dispatch several trucks, billing many different customers, waiting for money, etc.
     
  5. brainsurgeon

    brainsurgeon Bobtail Member

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    it has always been that case, but I really wonder if one was to treat this business like every business as far as getting business to be successful. I understand the other dynamics, such as taxes, regulations, etc... make this industry a different monster in itself. Doctors market even though everyone needs one.
     
  6. brainsurgeon

    brainsurgeon Bobtail Member

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    I understand completely, I just wonder what if someone just did it. I mean just made it a point to get their name out there. it would be an interesting case study for the industry. I appreciate the replies.
     
  7. fld

    fld Medium Load Member

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    I like that you bring a perspective on sound business practices to trucking, that normally are not done. I like the idea of thinking outside of the box, so to speak. Some may not be applicable to o/ops, but thought and discussion of different concepts is important.

    Most o/o do not think of things in the terms that management of larger companies do. If there were some strategies that could be applied, that would be interesting.
     
    brainsurgeon Thanks this.
  8. Ridgeline

    Ridgeline Road Train Member

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    It isn't talked about because it is complex and matters what the goals are of the business.
     
    brainsurgeon Thanks this.
  9. Marlin46

    Marlin46 Medium Load Member

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    As a small company I came up with a 6 page marketing brochure. It had photos of equipment, who we are, what we do, a page with insurance info ( they all care about that ), and a little about me. It was free to do and as a component of referrals or cold calls, I would say, "Do you mind if I send you an email with a little info on my company"? It added a little bit of professionalism to my presentation and I think caused me to stand apart from the competition. One of my customers actually sent it on to a few of his customers, which again set me apart. A shipping manager could just search through Outlook for it, if they decided to give me a shot.

    FLD has a good point though - many shippers do not have a big lead time as to when they get orders. Without a decent size fleet it is hard to satisfy there needs from season to season. I would get calls about a load that needed to go out the next day and I would already be two days away doing something. It was a little depressing sometimes.
     
    brainsurgeon Thanks this.
  10. brainsurgeon

    brainsurgeon Bobtail Member

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    I appreciate the participation as I am a thinker to a fault sometimes. I see a lot struggles and just wonder if thinking outside of the box not just for me but everyone would benefit the carrier. In saying that it does get very complex and for a small outfit I can see it being a very daunting undertaking. I am also a believer in these things are what make successful businesses that are the backbone of our country. Marlin46 I like your plan because you are putting yourself out there and a da will come where the calls you get and can't take now will be the deciding factor in one more truck and then another until you reach goals as a business owner if you have not already.
    I love the challenges this industry brings and think success can be had for the innovators and forward thinkers. I did my final paper to get my MBA on the trucking industry and was allowed to speak to shippers as if I were the company and it was eye opening. I spoke to 10 shippers and the consensus was "we don't know who anyone is because the only companies that make themselves available are brokers and salesman from large carriers". I love this conversation as it really moves the mouse upstairs.
     
    SL3406 and HeWhoMustNotBeNamed Thank this.
  11. brainsurgeon

    brainsurgeon Bobtail Member

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    what factors do you think causes o/o's to not think on a bigger scale regardless of size of there outfit? I have a few reasons why just want to hear your take.
     
    Last edited: Jan 1, 2014
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