Love's towing policy

I recently parked at the new Love's in Davenport, FL. (Just outside of Orlando). My truck stop app includes reviews so I was reading through them. Quite a few drivers were warning that any trucks left unattended would be towed at a cost of $800 to get it back. Many had had this happen to them. I knew I had a full day to sit and I wanted to walk down the street to get food and watch a playoff game so I asked the fuel desk what the policy was. After trying to get a manager, with no luck, I was finally told that this was a corporate wide, national policy and that they had "no control" over who gets towed that it was a local company who does it.
The funny thing is that I just read an article about how Loves is trying to get a new Loves built out west somewhere (Montana I think) and the locals don't want it. So One of Loves arguments is that it will bring in a ton of new revenue to local businesses from the drivers who stop there. Well, how the hell are we supposed to do that when we can't leave our trucks unattended for fear of having it towed?
Why do we let these businesses who rely on us to treat us so poorly?

 

According to Loves Corporate policy..."Any unattended trucks are subject to towing" that's exactly what I was told and the reviews of the guys who it happened to are proof that they actually do it.

 

I've sent a complaint to corporate with the name of the manager on duty who refused to talk to me. Waiting to hear back.

 

That's what I was hoping initially but the girl at the desk (who went into the managers office) came back out and said "no". I had asked specifically if it would be OK for me to leave for a few hours to go eat.

Hey man, I'm just telling you what they told me and what the reviews of this place confirmed. I suppose it's quite possible, if what girl at fuel desk told me (which btw I believe is total BS) they have no control over who gets towed. It's all up to this local towing company. There was a rumor that the Loves manager got kickbacks from said towing company as well.