Kenworth VIN decoding

You have my sympathy with the dealer BS. Local KW dealer in my area is same ole thing. The owner is a great guy but place has gotten to big and have to deal with a bunch of very arrogant employees. They know i need them more than they need me. It has come close to going elsewhere on more than one occasion. Somehow, i lucked out and got to know a girl in bookkeeping in the parts department. She is many X's more helpful than the actual parts department help. I dont even talk to the parts dept anymore. I call her and everything is taken care of. She is a huge credit to the dealership.

 

Not the build paper but at least it has a lot more detail than what the auction company is going to give you: http://www.gates.com/index.cfm?location_id=547

Gates Heavy Duty Vin Decoder.

 

Don't know if it is a "sign-o-the times", but I have the same problem in my area. I live approx. 75 mi. from my KW dealer, and when traveling to their store, I pass two very well stocked independent parts houses, and a very well stocked/run International dealer, all within 15 mi. from my home. Calling the KW dealer for a part # will usually have you on hold for near an hour, and they have even given me the wrong #, so when one of the local houses cross it, I go home with the wrong part.

I try to deal with them as often as possible, but when you discover that you need a part 30 minutes before closing, and have an hour and fifteen minute drive to the KW house, versus 20 minutes to one of the local houses, any of which will, and have either hidden the part outside, or waited for me, kind of makes it a no brainer.

 

What are wheel locks?

 

Likely means Locking DIFF

 

Like flatbed said, diff lock or maybe 4 wheel lock?...

 

I happen to work at a Kenworth dealership in Dodge City Ks. i can try to help you the best i can.

 

the gates vin decoder says I'm running a C-13, not....