Keep Trucking ELD

Discussion in 'ELD Forum | Questions, Answers and Reviews' started by ohio mack man, Oct 25, 2018.

  1. ohio mack man

    ohio mack man Bobtail Member

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    Oct 25, 2018
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    Has anyone experianced an ELD problem with Keep Trucking ELD after business hours and been told, Keep Trucking doesn't have an engineer on duty to correct the issue, but it will be taken care of hours later when one is available. Not sure, but I think they're running the company out of someone's basement. This is pathetic management practices. They're getting rich off of us, but won't have the proper staff on duty after normal business hours. I would not recommend this company.
     
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  3. TIMPTE 527

    TIMPTE 527 Medium Load Member

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    Keep Truckin is the best ELD/EOBR on the market, and has the best customer service.
     
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  4. ZVar

    ZVar Road Train Member

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    Sep 10, 2010
    Flint, MI
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    This post brought to you by Keep Truckin customer relations department!
     
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  5. TIMPTE 527

    TIMPTE 527 Medium Load Member

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    May 28, 2018
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  6. Hayfieldmn

    Hayfieldmn Light Load Member

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    I use keep truckin, there customer service is awesome. Never had a problem getting some one on the phone and fixing a problem.
     
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  7. speedyk

    speedyk Road Train Member

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    I experienced this with another vendor in the middle of a weekday. No one available.
     
  8. Espressolane

    Espressolane Road Train Member

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    Just south of the north 40
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    Have been using KT since it was an app, not had this type of experience. Always have been very responsive. Quick to resolve any problems.
     
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  9. bryan21384

    bryan21384 Road Train Member

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    Sep 18, 2009
    Memphis, TN
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    KeepTruckin is a phenomenal elog. It's pretty easy to figure out. You can probably answer most of the questions you have with their list of videos
     
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  10. gokiddogo

    gokiddogo Road Train Member

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    Ontario Canada
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    Kt is very good but I do have 1 complaint as of late.

    Their ifta tracking distance is not always accurate. It maps my routes accurately but gets the state distance wrong often enough I will continue using paper and pen and state lines just using keep trucking for the route recording. For example. A trip I came across i80, it said my distance for Nebraska was 450 km. Nebraska is 700 something km. I hope they straighten it out, to make ifta reporting even easier - not having to write mileage and total up trip records.
     
  11. gofisch

    gofisch Bobtail Member

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    Feb 10, 2010
    minooka il
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