Gorilla Safety AOBRD

When it comes to Bluetooth, look for an ELD that uses Bluetooth Low Energy (also called Bluetooth LE, BTLE, and BLE). It's a much more stable type of Bluetooth...that is, if implemented well by the hardware designer of course.

 

My boss has the exact same problems plus more with the AOBRD through Gorilla Safety. The two insurance agents that created this device won't even reply to any answers on why or what the device is doing. I researched and found a cell phone number for one and an email address for the other. Every time something goes very wrong I dread having to call customer service. No one knows how any part of the trucking industry really works, they Google most of their answers, and they push the work off on the foreigners that can't hardly speak any English! Now he's got this violation daily: VIN of the vehicle does not match with the VIN pulled from the VNA. I don't know what to do about it. Mark Walton and Tommy Johnson the co-owners of this company have yet to reply to me with an answer and it's been well over 2 weeks. I tried Googling the answer myself and found this and 4 other forums. My boss uses a Samsung Galaxy Tab E and it is 100% impossible to see how much time he has left to drive. It's 2/3 of the way cut off, so he'll call me in hopes I'm not at another job or sleeping to ask what it says on my side, the fleet side for time left. These devices really need to be stopped. They are irritating and causing more stress, anxiety, loss of sleep, ect than not using them at all. I don't even drive a truck and I'm fully fed up with the support the companies we have received these devices from, give and all the BS that comes with them.

 

What is suggested to solve this problem is a Bluetooth Low Energy ELD solution, which is a more stable and user-friendly type of Bluetooth. It's available from a number of ELD solution providers, including 3MD, Inc. in the midwest, ELD Mandate on the west coast, InTouchGPS on the east coast, etc. All of these solutions use PT30 hardware, which uses high quality components, such as U-Blox for GPS and Nordic for Bluetooth Low Energy. It's my understanding that the Gorilla Safety dongle uses a low cost chipset from China.