Garmin Dezl 570 problem

Discussion in 'Trucking Electronics, Gadgets and Software Forum' started by CharlesS, Jan 28, 2017.

  1. CharlesS

    CharlesS Light Load Member

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    Had this for a few months now, turned it off after driving the other night turned it on in the morning and now it won't boot up just "system files missing" shows on the screen. Garmin support is closed until Monday. Never heard of this happening and not thrilled about the recent problem.
     
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  3. Aradrox

    Aradrox Heavy Load Member

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    Jan 21, 2016
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    Look for a hard reset button bar that you can wait for customer support but it is probably bricked if it doesn't have a hard reset button or that doesn't fix it. The manufacturer can repair it but takes special system and or software to reflash the system files
     
  4. Aradrox

    Aradrox Heavy Load Member

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    Actually thinking about it you MAY be able to do a firmware update on it if you did not lose the cable that lets you connect it to a PC DO NOT use a standard USB it could destroy your PC Mobo by overdrawing the power on the USB port almost did it to mine but mine has dual BIOS and reverted it self got to love gigabyte... I can't walk you through it at the moment cause don't have a PC with me I do use the 570 my self though
     
  5. Studebaker Hawk

    Studebaker Hawk Road Train Member

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    If memory serves you do a hard reboot with the Garmin Dezl by holding the on switch down until the thing starts from the very beginning. May take a good 20-30 seconds or more. Hold it down until the screen lights up again.
     
    blsqueak Thanks this.
  6. CharlesS

    CharlesS Light Load Member

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    Aug 9, 2013
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    I've restarted it by holding the button down in the back and it still powers on with the Garmin logo and "missing system files". Starting to think I should have bought a rand mcnally
     
  7. Aradrox

    Aradrox Heavy Load Member

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    I haven't had any trouble with mine so maybe I am luck or maybe your unlucky mine was refurbished off Amazon
     
  8. STexan

    STexan Road Train Member

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    Sorry about the issue with your Garmin. I've been running 2 different Garmins (small one for auto and big one for truck) the last 4 years and never had an issue of any sort with either of them. Have you ever updated this unit (software and/or maps)? Did you buy this unit new from a store or "refurbished or used" elsewhere?

    FWIW, I never turn mine off except when I'm headed for home time when I then update the device. Also, I did own an RM, used it 2 months did not like it, put it in a storage box for a few years, and when I later retrieved it to maybe use as a remote camera monitor device, the unit was toasted (too much heat I guess)
     
  9. CharlesS

    CharlesS Light Load Member

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    Aug 9, 2013
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    I bought it new at a Loves, tried updating it and I couldn't update the maps just the main fIles (probably the ones that are missing now). I will call Garmin on Monday and see what they say, but I have a feeling I'll be buying a new GPS soon.
     
  10. jtaran06

    jtaran06 Road Train Member

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    Buy another one. Return the messed up one and get full refund
     
  11. Balakov100

    Balakov100 Road Train Member

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    Keep thinking.

    Rand isn't known for good Hardware.
     
    jtaran06 Thanks this.
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