FFE (Frozen Food Express) and Leonard's Express' very dumb no good recruitment process

drivingmissdaisy · Nov 17, 2024

Grouch said: ↑

You think you went through "crap" with Leonard's. I just went thru basically the same with EVO Transportation. Incompetent, disorganized, no personal touch, no communication, questions and issues unresolved. I was taught to never "hang my dirty laundry out in public", so I am not getting into what I went thru. I finally said "stick it".
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If you don't hang your dirty laundry in public, another driver will come behind you and put on the same dirty clothes thinking they're clean and pressed.

northstarfire0693 · Nov 25, 2024

XenonOxide said: ↑

Just had to get this off my chest, it's probably not a huge deal in the grand scheme of things and I hear those companies are good to actually work for, but their recruitment process just made me DNF with them.

Leonard's Express: applied Monday, they responded Wednesday saying they'll run my reports and get back to me Friday. Messaged me Friday saying they'll have to get back to me Monday. Did not get back to me Monday. I left a voice mail. Did not respond on Tuesday. So both days I called once morning and afternoon, in case the recruiter was unavailable. Each time sent to voicemail. Wednesday I finally called the operator to confirm if my application is actually getting processed, they said they'll make sure to get the recruiter on the line. Did not get recruiter on the line. Did not call me back. At this point I'm just wondering if they threw out my application and blocked my number lol.)
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No telling what is going on with them. Recruiters have to deal with lots of applications.

XenonOxide said: ↑

FFE: insisted I give them proof of employment of a company I worked for 3 years ago (CDL B, school bus driving). That was weird enough because aren't *they* supposed to do the detective work? But they also wanted a Diploma or Certificate of graduating from my trucking school. First of what do you mean, a printed certificate? The only thing I got from the school was my CDL lol. That's my graduation! I can't get the school on the phone or email. They're a mom and pop outfit that I don't even know if they're still open. I called FFE back saying 1. Nobody keeps their certificate from a trucking school when they have a CDL to show instead 2. I've never heard another company ask for it. 3. I simply can't get it. Recruiter was sympathetic and said she'll see what she can do, but then no response.
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Companies wanting a certificate or diploma from driving schools is normal. They need proof for insurance. This has gone on for years. I had to show proof of my school back in 96.

XenonOxide said: ↑

I ended up going with my third choice, Holland Enterprises, despite a lower CPM. They immediately got my reports in half a day, conditional offer, and set up drug and physical. (I had already talked conditions on a previous phone call so didn't need a rehash). Sure, CPM is lower, but at least the company gives me the impression of actually having a care for a system that makes sense and doesn't give the driver a runaround or ghost them when they just mean to reject. (I've been rejected from 4 companies this round of job search, every single one sent me a message very promptly, one even gave me the courtesy a direct call to inform me. Companies are able to do this! It's not hard! Just common courtesy.)
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Good luck on your new company. I wish you the best on the road.

bad-luck · Nov 25, 2024

XenonOxide said: ↑

Just had to get this off my chest, it's probably not a huge deal in the grand scheme of things and I hear those companies are good to actually work for, but their recruitment process just made me DNF with them.

Leonard's Express: applied Monday, they responded Wednesday saying they'll run my reports and get back to me Friday. Messaged me Friday saying they'll have to get back to me Monday. Did not get back to me Monday. I left a voice mail. Did not respond on Tuesday. So both days I called once morning and afternoon, in case the recruiter was unavailable. Each time sent to voicemail. Wednesday I finally called the operator to confirm if my application is actually getting processed, they said they'll make sure to get the recruiter on the line. Did not get recruiter on the line. Did not call me back. At this point I'm just wondering if they threw out my application and blocked my number lol.

FFE: insisted I give them proof of employment of a company I worked for 3 years ago (CDL B, school bus driving). That was weird enough because aren't *they* supposed to do the detective work? But they also wanted a Diploma or Certificate of graduating from my trucking school. First of what do you mean, a printed certificate? The only thing I got from the school was my CDL lol. That's my graduation! I can't get the school on the phone or email. They're a mom and pop outfit that I don't even know if they're still open. I called FFE back saying 1. Nobody keeps their certificate from a trucking school when they have a CDL to show instead 2. I've never heard another company ask for it. 3. I simply can't get it. Recruiter was sympathetic and said she'll see what she can do, but then no response.

I ended up going with my third choice, Holland Enterprises, despite a lower CPM. They immediately got my reports in half a day, conditional offer, and set up drug and physical. (I had already talked conditions on a previous phone call so didn't need a rehash). Sure, CPM is lower, but at least the company gives me the impression of actually having a care for a system that makes sense and doesn't give the driver a runaround or ghost them when they just mean to reject. (I've been rejected from 4 companies this round of job search, every single one sent me a message very promptly, one even gave me the courtesy a direct call to inform me. Companies are able to do this! It's not hard! Just common courtesy.)
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Some people just are not professional. Hopefully it was the recruiter and not the companies as a whole.

rpad139 · Nov 26, 2024

I spoke to the hr/ recruiting of one company. They said there is over 3,000 applicants so to consider myself lucky to be hired... True story

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