The spot market is tough on time, so when brokers call me with a load, I expect that load to be a real one. FAK has called me twice with loads that they are bidding on. Both times, we bargained on a price, weight, everything, and then the broker kept me waiting to "confirm" the load. The first time, I waited 2 hours while he tried to reach his customer. Meanwhile, my phone was ringing off the hook with brokers wanting my truck.
Eventually, that FAK load fell though, and I complained to the Internet Truckstop, which contacted FAK but otherwise did nothing to mediate the situation. The FAK manager called me and was real nasty and rude about the situation, thinking maybe his job was better than mine. Anyway, it seems to me that loads posted, or for which a trucker is called as in my case, should not be bogus, imaginary, hopeful load arrangements. The truck marketplace doesn't have time for that. Brokers who are abusive of trucker time need to be corrected.
Well, as a result of my complaint to internet truckstop, FAK puts me on a "do not load list". Since my CVSA scores and other rating profiles on the loadboards and credit bureaus is A+, I could care less what FAK thinks. There are as many brokers out there as there are trucks.
But, of course, months later, I get a call anyway from another one of their brokers with the same tentative load story. He was a polite guy. It's not the individual brokers so much, it seems to be the FAK system. The prices on FAK loads aren't so great anyway, and you don't even want to look at the abusive contract language in the agreement that they force you to sign... so in the end FAK is a do not use broker...
FAK Not Recommended
Discussion in 'Refrigerated Trucking Forum' started by stocktonhauler, Mar 13, 2012.
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At least they were up front with you from the start by saying it was a tentative load. I will not hold my truck for any "Phantom Load". I always ask if it's a good load before I verbally give them my truck. Then if a rate confirmation does not follow in a short period of time, depending on who it is, I will book my truck with some one else. I have been burned too many times in the past holding my truck for a "Phantom Load". Just let them know from the get go that you are going to continue to look. It happens more on the west coast than any other place.
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how do they Force you to sign anything?
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When I was a O/O, I have had times when this would happen, I have always told the broker, call me back when you actually have acquired the load, if I'm available we can talk, Like vangtransport said, I never held my truck for a phantom load
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20 min window is all I give for an "I'll call you right back!" situation.
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Rex -
Same thing happened to me in Indiana 2 days ago. Got to the shipper and nobody there has a clue about the load or anything being shipped that day. Call the broker let them knows what's going on I tell them that I'm bouncing out I'm not waisting my time. Broker then calls me last night asking me if I delivered the load lol then goes off on me about not being professional. I'm like unprofessional is you jerking me around and waisting my time on a load that doesn't even exist.
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BoostedTeg Thanks this.
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Heck, I get that quite a bit in the heavy haul world. You see a ld. posted, call on it and they are fishing for a rate. Like others have said.
No paperwork or word about it being a go after like 20 to 30 mins. I'm still looking....
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