Food for thought.......You are tying up two trailers, right ? So, if the customer misses a load time or unload time, your trailer is tyed up even more. What if you had that trailer "commited" for another account ? Now you have to come up with another trailer, like right now for the other account. Plus, you are supplying the customer with free storage. He doesn't have to go and rent more warehouse space because he's using your trailers for free. Such a deal ! And the customer knows this. I would be very honest with the customer and make mention of this fact, suggest a "trial" contract and re-evaluate the situation 90 days later. A good contract benefits both parties, not just one. Good luck.
Drop and Hook quote
Discussion in 'Ask An Owner Operator' started by ReeferOhio, Jan 15, 2016.
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Dominick253, ReeferOhio and Ruthless Thank this.
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We just had an issue with one of the auto companies and some idiot broker in Michigan, the truck was sitting on their lot waiting for a dock assignment and they kept assigning a dock around the driver - he was running out of hours sitting there. He called the broker and the broker said too bad, so he called my manager, who called the broker and said detent time started 2 hours after he arrived, but the broker said no detent time at all, too bad. Manager called the carrier and told them the crap he was trying to pull, so the carrier and manager both called the broker and pretty much told him $100 an hour, when he runs out of hours, the load is cancelled - broker's problem. The broker lost it so my manager said too bad, load cancelled, the company guy said the contract provides for full payment of the load no matter what, and the driver went to go reset his hours. The broker is now on the no haul list, the carrier is making a claim against his bond if they have to, the customer was informed about it and they agreed the broker screwed it up. By the way, the driver was there the next day to pick up the same load, the rate was increased by another broker. No problems this time.
One reason why people don't make money is these little things have a cost, so if the customer don't like it, we go somewhere else - let them deal with idiot drivers or getting their stuff there, I and the manager don't care there is too much freight out there to capture to produce revenue.ReeferOhio Thanks this. -
I do have a similar contract, and I am charging 350$ a month for the trailer to sit there.
We have a signed contract, and if anything goes wrong with set pick-up time, delay or messes my drivers next day schedule, charges will apply.
They screwed up one time... Sent them an invoice and it never happened again. They made sure everything was right on time for the next loads.ReeferOhio Thanks this. -
I have had several deals like this. Small shippers.Seventy five bucks a week to keep a trailer there,charge a slightly higher freight rate for the lane they run after that. You cannot get too high , or you will be undercut.
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I just don't see it that anyone wants anything other than best price from vans. I've been given a lot of praise over the years for first class top notch service but I'm still always the last guy to get a call. And any regular runs I see are insulting. The only money I have ever seen was when the need was critical and their back was to a wall. That's just how it is. Maybe I have just straight jacketed myself to thinking that way and become addicted to that kind of operating.
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