Beware of velocity trucking center Las Vegas

This post is for tanker drivers. I posted a review on Google and since it said everything that I wanted to say I'm just going to repost it here.

just now
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I have no issue with the staff that took my truck in Karen was awesome. However, I'm going to warn anyone that has to have work done on their transmission, and has an existing hydraulic pump connected to the PTO on their transmission, so I'm basically talking to tanker drivers. Beware! My truck was in velocity for 3 months waiting on a transmission when they finally got the transmission and installed it and I came to pick it up it looked like everything was working properly although I did not run my pump until I was going to use it in 2 days. When I did use my plump gear oil spewed from the PTO hydraulic pump area all over the ground at my customer. Obviously the spiel by itself has caused a huge amount of consternation because Phil's cost a lot to clean up. But more than that when I took my truck back to velocity they punted the ball saying that they had nothing to do with what happened. Now let's be clear you must remove the PTO when you are replacing the transmission and my pump was working just fine before they worked on the transmission that it had this catastrophic failure the first time I try to use it after taking it out of their shop speaks volumes. If you think it through they were never going to own any mistake that they made because they can't fix it since they don't work on PTOs like that that means if they accept responsibility for ####ing something up in my truck they have to send it out to someone else they're not about to do that unless you force them to and you really can't force them to unless you know beyond any doubt that they are the culprit. Needless to say I'm going to be going to polar pack and having them inspect the hydraulic pump thoroughly if I receive information that it was installed or reinstalled in properly I will update this post

 

What Karen told me is that they were requesting the rebuilt transmission directly from Eaton and since they didn't market as critical it took them that long. Of course I'm only going by what I was told. Yes it's my truck, actually my first truck I got it from Schneider when I was in their draconian lease purchase plan I was one of the lucky ones lol

 

If you think about it I don't understand why any business would ever man up so to speak. If they had never admit wrongdoing it's always going to be up to me to prove that wrong doing and if it's not several thousand dollars of damages done the chances are I'm going to have to absorb that cost cuz it's just cheaper to do so. The only way I can get them is to ruin their reputation. And I guess I don't really have to do that much in this respect.