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USA Truck reviews

3.2
(70)
$350 - $15,385/week

Summary

Overall

Home Time

Equipment and Maintenance

Dispatchers and Managers

Salary Surveys

$350 $1,524 $15,385
weekly average

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Ratings and Reviews

Current Employee - Jan 24, 2025

I work at this company as a driver as of 1/24/25 and I have a list of reason why you SHOULDNT WORK HERE. 1). It’s strict for no good or valid reason 2). I was told I could get fired if I don’t go on duty while getting fuel which is stupid Never had a job that told me to go on duty to fuel of risk losing my job 3). The micromanaging is crazy 4). In order to do something you gatta contact A and A gatta contact B and B contact you. Too much of a process for 1 thing 5). Zero tolerance policy is ridiculous. No sleeping in on raps is understandable but making it a zero tolerance is dumb. I’ve been in multiple situations like yesterday example 1/23/24 trailer tire was flat I had 3hrs left on my 11hr clock. By the time the get was done I had 32min left. Nearest truck stop was 2hrs away in Florida. They let us use the PC but that’s only good for 15miles and even still I have to call A and pray they answer. 2hrs way and 15miles extra I still won’t make it. My option is to pull over somewhere or go into violation. Keep in mind ZERO TOLERANCE FOR SLEEPING ON OFF RAMPS. it’s just stupid and irritating. This company isnt a sought after company like Walmart, HEB or Kroger. Nobody wakes up and say I want to for at USA truck. This company isn’t good. It’s too hard on the drivers and I’m always about to leave 3months in. I hate it here. I really do.

Pros

Driver mangers and Road assist are cool

Cons

The entire company sucks don’t apply here

Home Time
Equipment and Maintenance
Dispatchers and Managers

Former Employee - Dec 15, 2024

Garbage can company my wife passed unexpectedly and I asked to go home immediately,my dispatcher said what does that has to do with finishing the load on time .My trucks were always in the shop and the dumb mechanics in Ohio is not qualified to fix a bicycle. I highly suggest not working for this company I hope USA truck goes out of business.

Pros

None

Cons

Sorry trash, stupid, worthless , cheating low paying , con artist

Home Time
Equipment and Maintenance
Dispatchers and Managers

Current Employee - Oct 1, 2024

Trailers are no good , there rates are very bad for ower operators, if your late do to the company fault you don't get paid for dention time

Pros

None

Cons

Trailer are bad rates very low

Home Time
Equipment and Maintenance
Dispatchers and Managers

Current Employee - Sep 9, 2024

Fantastic hotel and orientation, should be a good fit for me, nice equipment and the orientation crew very professional and helpful...

Pros

Cons

Home Time
Equipment and Maintenance
Dispatchers and Managers

Former Employee - Aug 14, 2024

They screw you were safely express your older driver and make more money than they get a couple things on you and say it don't go off the record for 2 years if you leave before that they put on your deck report and mess you over they're not nice people

Pros

Cons

Home Time
Equipment and Maintenance
Dispatchers and Managers

Salary Surveys

Company Driver - 3 Years CDL Experience

Surveyed in Waxahachie, TX on Jan 24, 2025

$800 per week

Current Employee

Yes

Company Driver - 5+ Years CDL Experience

Surveyed in Van Buren Arkansas on Dec 15, 2024

$577 per week

Current Employee

No

Owner Operator - 5+ Years CDL Experience

Surveyed in Atlanta, GA on Sep 9, 2024

$4,808 per week

Current Employee

Yes

Owner Operator - 5+ Years CDL Experience

Surveyed in on May 30, 2024

$600 per week

Current Employee

Yes

Company Driver - 4 Years CDL Experience

Surveyed in Van Buren, AR on May 19, 2024

$500 per week

Current Employee

No

Discussions

USA Truck????

TROOPER to TRUCKER

Aug 24, 2015

USA Truck????

Many drivers at USA Truck make a good living. They have their share of lazy drivers that don't do post trips on the trailers and leave the problems for the next driver, then the next driver complains about USA Truck having junk trailers.

usa truck

tony237

Feb 5, 2015

usa truck

Q: does anyone no if usa truck runs all 48 states

 

A: Yes they do

 

A: No they claim to, but don't expect to see the west coast but MAYBE and I do mean MAYBE once a year.

Quality leasing program for USA truck

Milechaser

Apr 27, 2015

Quality leasing program for USA truck

Q: Noticed that a good many drivers here at USA Truck, are going thru Quality Leasing to become Owner Op. Was wanting to know how things are working out for those guys. Are you getting good miles? What are they paying per mile? And how much of a fuel surcharge are you getting? After all the fixed costs are taken out, what kind of $ amount are you bringing home? Any info will be appreciated. Thxs

 

A: .98 loaded, .94 empty, .13 FSC as of today. There were supposed to be some changes to the contract but I haven't went by to see what they were. My truck payment is 550 a week and my other fixed costs are 223 for a total of 773. After discounts I spend between 800 to a grand for fuel. Miles for me are around 2500 to 3300. The most I've had in miles over here was almost 4000. Take home ranges between $1300 to 2000...hope this answers some questions.

 

Q: How was your experience with quality? I've seen many negative posts about how they don't have equiptment or the equiptment is no good...some are saying that quality doesn't back their word as far as repairs in a timely manner and things of that nature

 

A: I had a good experience with Quality. When you sign the lease, they give you a 30 day warranty to cover any mechanical issue with the truck. I had several issues with my truck in that 30 day period and they covered the repair costs, no questions asked.

My First Year (Almost) With USA Truck

CluelessRoadie

Jan 3, 2015

My First Year (Almost) With USA Truck

Well, I've been driving over a year now and spent 10 months with USA Truck before finally ending my employment and going to work for a smaller company out of my home state. I have decided to write a post dedicated to any wanna be drivers thinking about going the route I went and having my school semi paid for and signing a year contract. 

First off, I don't have the best credit, I didn't have a job and I needed to do something fast to make money. I'm pretty safe to assume that's the situation for a lot of people going the route I did or, frankly, you would not choose this route. But as it was, it was the only viable option for me and probably for you. 

It is important to understand that simple fact and I notice people forget it all the time. Let me explain. If I had money or could get a loan I would have paid for my schooling and started with a better company. I didn't so I understood I wasnt. As an example, I bought a car at a no credit used car lot and paid very high interest. That's my issue and I don't feel like I have a right to complain. On that same line of thinking, I went in knowing I have no right to complain about low pay. I signed on the line.

So, in essence, I'm writing this for those like myself who's options are limited. 

1. The CDL school sucked. But who cares. You learn enough to hop the fence and pass your cdl test. That's all that matters. You will feel like you barely learned anything the day you leave with your CDL. Rest assured you will learn all you need to with your trainer and then after 3 months on your own you will start to finally feel a decent comfort level doing your job. It will not happen in 3 weeks of driving around cones so just accept that.

2. The time with your trainer will suck. It did for me. First off I had a crazy ####### trainer. After 3 days I said f-this and asked for a new one. Don't quit over a bad trainer. Ask for a new one. You will get taken advantage of. I drove 10 hour days with one break when my trainer wanted to. I got paid 350 or whatever it is they paid drivers during training. You will not make money during training so drive well and get upgraded.
On a side note being with a trainer sucks simply because you are stuck in a truck with another person for weeks on end. Do not ever go with a company that makes you drive team. It's the biggest con out there. The only way it makes sense is being a couple or married and the money is collectively shared. You see ads saying "make 90 grand a year team driving." Sweet but I'd rather make 45k a year and not be sleeping while the truck is moving. 

3. You will not make any money your first year. It's just the way it is going this route. First off, you don't make any money with these big companies anyway, let alone when you just start. .28 cents a mile times 2200 miles= crap. Learn how to drive, don't get any tickets or accidents, threaten to quit after 6 months unless you get a better truck and a raise and problem solved(kinda).

4. Get along with your dispatch. I had the best dispatch ever then he went on a split shift and for 3-4 days a week I had the worst dispatch ever. I didn't get along with him and I paid for it- literally.

5. You won't go home. Sure they tell you that you can go home every two weeks for two days and you can. But you won't make any money. It's hard enough to get decent miles on a 7 day week good luck on a 5 day week. I stayed out 3-4 weeks at a time and got home 3 to 4 days a month. Luckily for me I was going through a bad breakup so I didn't want to be home. Once we worked things out and wanted me home more, being gone 28 days a month quickly loses its appeal. And remember you are gone 28 days a month for 400 dollars a week.

6. Remember, you will not make any money. It gets hard sitting in the same truck stop for two days a 100 miles away from home asking yourself why you are doing this for 400 dollars a week. Think about it like I did. One year out of your life to get the job you want in the future. It's a sacrifice.

For me that sacrifice was and is worth it. I now have a job making .39 cents a miles plus tons of extra pay plus home on weekends averaging almost 3000 miles a week. I make good money now, I'm home more and much happier but I couldn't have taken this job without all the driving experience I suffered through and mistakes I made.

Keep your license clear and clean. I've been driving 13 months with no tickets, no accidents and 2 clean inspections. A clean license is a ticket to much better jobs in the future. 

Good Luck!