Overall
Home Time
Equipment and Maintenance
Dispatchers and Managers
Rate and review Super Service
Share the salary you were paid at Super Service
$Former Employee - Mar 29, 2025
Pros
Good home time
Cons
Unresponsive
Former Employee - Feb 24, 2022
Pros
None this company violates labor law
Cons
They discriminate against people
Former Employee - Sep 27, 2018
Pros
VERY BAD COMPANY THEY LIE STEEL AND THE LAST THING IN THIER MIND IS THE SAFETY OF THIER DRIVER
Cons
DO NOT WORK WOTH THIS COMPANY IT IS THE WORST TRUCKING COMPANY IN USA HISTORY
Former Employee - Jun 1, 2018
Pros
$10,000 SIGN-ON BONUS
Cons
Stranded in blizzard. Not Resigned!
Company Driver - 3 Years CDL Experience
Surveyed in GRANRAPIDS, MI on Sep 27, 2018
Current Employee
No
Company Driver - 5+ Years CDL Experience
Surveyed in Windsor, Ontario on Jun 1, 2018
Current Employee
No
brsims
May 21, 2012
i havent been with ss in around 3 yrs but the
ups and/or time sensitive runs are the best ones, if you show yourself to be
reliable youll have all the miles youll ever need. larry denhof is the manager
for that stuff. furthermore they wont harass you about idle time once you
"prove yourself" at least thats how i saw it..i had 100% idle, if i
was in the trk i had power and hvac unless i wanted it off.
Walt NJ
Jan 31, 2016
Q: Can anyone tell me about Superservice Equipment and policies? HP rating, allowed speed, routing and fueling?
A: horsepower??? you will climb the mountains just as
well as any of the other otr carriers
speed? governed at 65
fueling.. pilot,flying j, petro, TA.. activated at all via fuel card although
they do want you to use fuel routing i would usually just pick what was
convenient for me.
mystro2005
Mar 25, 2016
I
worked at Superservice for 5 months. Left because the the miles were not there.
300 miles one day, 400 the next. Plus they say it's mostly Drop and Hook. Yeah
right, more like live load 80% of the time. So I had enough. On my day off I
returned the truck to the yard cleaned out my truck and quit. Come to find out they
put a "Cargo Loss" on my DAC report. When I never had one. I'm trying
to fight it, but beware of Superservice LLC, Headquartered in Grand Rapids, Mi.
They don't hesitate to lie on your DAC report when you leave.
mystro2005
Mar 25, 2016
i was with them for over 5 yrs, i got plenty of miles. i quit to work local eventually, but SS isnt bad at all, not even during bankruptcy.. the worst was in 2008, 2009..the miles were low at that point but it was bad for most people, infact i was stuck in the southeast for 3.5 days at one point. overall i think its an above average OTR type carrier with dedicated accounts.
NickA
Nov 15, 2013
I
work there. Message me and I'll give you the straight scoop. I just saw this
forum so I'm still checking it out. Sorry about the OP's experience. They do
have their issues. The one about 800K mile trucks is one but they are buying
new ones all the time and if you do get a high milage truck (my first had a
million 3) they pay you an extra 3 cpm to put up with the quirks and it won't
be all THAT bad. I certainly have driven worse for less money. Hate to hear
about the trainer. The one's I know are excellent. I've never been told not to
drop a loaded trailer at a truck stop as a matter of policy, though I have
always avoided doing that when I can. Have no idea why dud got left in the
truck. They pay for a motel.
Anyway. They're OK. not the best but by far not the worst either and pretty
much the stuff I don't like is with all bigger companies. I been around enough
to know what just goes with the turf. Pretty much nothing that doesn't happen
pretty much most larger companies.